Legal Documents

Jitbuz's Terms & Conditions – fully in Bengali

Please read these Terms and Conditions carefully before using our Platform. They define the rights and responsibilities of both you and jitbuz.

Last Updated: January 2026
Key Points

Key Highlights of the Terms & Conditions

The cards below summarize the key points. Scroll down for full details.

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Age restriction strictly 18+

Jitbuz is strictly for individuals aged 18 and above. Accounts found to belong to minors will be terminated immediately and all balances will be forfeited.

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One Account Policy

Each person may only register one account. Creating multiple accounts will result in all accounts being closed and any accumulated bonuses being forfeited.

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Bonus Terms

All bonuses and promotions carry specific wagering requirements. Please read the terms carefully before claiming any bonus. Withdrawals will not be permitted until all requirements are met.

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Payments & Withdrawals

Account verification is mandatory for withdrawals. Payments for verified accounts are generally processed within 24 hours.

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Data Protection

Protecting your personal information is our responsibility. Your data is never sold or shared with third parties.

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Responsible Gaming

Jitbuz takes responsible gaming seriously. Deposit limits, self-exclusion, and cooling-off options are available to all users.

📋 1. General Terms & Introduction

By using jitbuz (hereinafter referred to as the "Platform" or "we"), you agree to these Terms and Conditions. This document constitutes a legally binding agreement between you and jitbuz. Please read the full Terms and Conditions carefully.

Jitbuz is an online gaming and Sports Betting platform serving users in Bangladesh. By using our platform, you confirm that you have fully read and understood these terms and conditions.

Important: These terms and conditions are subject to change at any time. In the event of any changes, a notification will be sent to your registered email and the update date will be noted on the platform.

Scope of Application

These terms and conditions apply to the jitbuz website, mobile application, and all associated services. By using any jitbuz service, you automatically agree to be bound by these terms.

👤 2. Account Registration & Eligibility

Age Requirement

You must be at least 18 years old to open an account with jitbuz. Providing false information during registration will result in account termination and forfeiture of all balances.

One Account Policy

Only one jitbuz account is permitted per person, household, device, or IP address. If multiple accounts are detected:

  • All accounts will be closed immediately.
  • All bonus and promotional winnings will be cancelled.
  • The original deposit may be refunded, but this is entirely at jitbuz's discretion.

Account Verification (KYC)

After registration, jitbuz may request identity verification documents at any time. The following documents are typically required:

  • A photo of your National ID or passport.
  • Proof of address (utility bill or bank statement).
  • Proof of ownership of the payment method.

Please note: Withdrawals may be put on hold until verification is complete. To avoid delays, complete your verification in advance.

Account Security

You are solely responsible for keeping your account password and login credentials confidential. Sharing or transferring your account to anyone else is strictly prohibited. If you suspect any unauthorized access, notify our support team immediately.

💳 3. Deposit & Withdrawal Policy

Deposit Rules

The minimum deposit at jitbuz is ৳500 (five hundred BDT). The maximum deposit limit depends on your account tier and verification status. All deposits are processed in Bangladeshi Taka (BDT).

Accepted payment methods:

  • Mobile Pay, Nagad, Rocket (Mobile Banking)
  • Internet Banking (Selected Banks)
  • Bank Transfer

Withdrawal Rules

Account verification (KYC) must be completed before making a withdrawal. The minimum withdrawal amount is ৳500. Withdrawals can only be made to the same payment method used for the original deposit.

Processing Time

  • VIP Diamond Members: 5–15 minutes
  • VIP Gold Members: 15–30 minutes
  • Silver & Bronze members: 1–24 hours

Please remember: The policy of withdrawing to the same payment method used for deposit applies to prevent money laundering and to keep your funds secure.

🎁 4. Bonuses & Promotional Offers

Jitbuz regularly offers bonuses and promotional deals. Each bonus comes with its own terms and conditions. You are required to read the relevant terms carefully before claiming any bonus.

Wagering Requirements

Most bonuses come with wagering requirements, typically ranging from 3x to 30x the bonus amount. Winnings derived from a bonus cannot be withdrawn until the wagering requirements have been met.

General Bonus Terms

  • Each person may use any bonus offer only once.
  • Bonuses can only be used alongside real money.
  • Bonuses have a limited validity period — any bonus not used before the specified date will expire.
  • Any attempt to claim bonus benefits through multiple accounts will result in all bonuses being cancelled.
  • Jitbuz reserves the right to modify or cancel any bonus offer.

Warning: Any breach of bonus terms will result in the cancellation of the bonus and any associated winnings. No appeals or explanations will be accepted.

⚽ 5. Betting Rules

General Betting Rules

Once a bet is confirmed, it cannot be changed or cancelled. Bets placed after a market has closed will not be accepted. jitbuz reserves the right to void bets involving suspicious or incorrect odds.

Live Betting

Odds change rapidly in live betting. Always check the odds before confirming your bet. If a bet is processed late due to network issues, it may be accepted at the updated odds.

If an Event is Cancelled or Suspended

  • If an event is cancelled, the staked amount will be refunded.
  • If the event is rescheduled and takes place within 48 hours, the original bet will remain valid.
  • If a suspended match does not resume within 48 hours, the bet will be considered void.

Minimum & Maximum Bet Amounts

Each market has set minimum and maximum bet limits, which may vary by event and market. jitbuz reserves the right to adjust these limits at any time.

🚫 6. Prohibited Activities

The following activities are strictly prohibited on jitbuz and will result in immediate account closure:

  • Placing bets using match-fixing arrangements or insider information.
  • Arbitrage betting or bonus abuse.
  • Depositing funds derived from money laundering or illegal sources.
  • Using bots, automated software, or artificial intelligence.
  • Exploiting any technical errors or glitches on the Platform.
  • Harassing or defrauding other users.
  • Registering with a false identity or fraudulent documents.

Consequences: All balances in accounts involved in prohibited activities will be forfeited. Legal action may also be taken where necessary.

🔐 7. Account Closure & Suspension

Jitbuz reserves the right to suspend or close any account at any time for the following reasons:

  • Violation of the terms and conditions.
  • Failure to verify your identity or providing false information.
  • Suspicious financial activity.
  • Extended account inactivity (over 12 months).

Voluntary Account Closure

You may close your account at any time. Please complete all pending withdrawals before doing so. An admin fee may be charged on inactive accounts.

🌱 8. Responsible Gaming

Jitbuz believes gaming should be a source of entertainment, not stress. We are committed to responsible gaming and offer the following tools for your benefit:

  • Deposit Limit: Set daily, weekly, or monthly deposit limits.
  • Loss Limit: Set a maximum loss limit for a specific time period.
  • Self-Exclusion: Take a break from gaming for a set period of time.
  • Self-Exclusion: Suspend your account permanently or for a set period.
  • Reality Check: Get reminders about your gaming sessions at regular intervals.

If you feel gaming is becoming a problem for you, please reach out to our support team. For more information, visit our Responsible Play page.

🔒 9. Privacy & Data Protection

Protecting your personal information is our top priority. We only collect data necessary to provide our services, and store it under strict security measures.

We use your information for the following purposes:

  • Account management and verification.
  • Payment processing and fraud prevention.
  • Customer support services.
  • Compliance with legal obligations.

For more details, visit our Privacy Policy read.

🔄 10. Changes to Terms & Conditions

Jitbuz reserves the right to amend these terms and conditions at any time. For significant changes, notice will be sent to your registered email at least 7 days in advance. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

We recommend visiting this page regularly to stay up to date. The date of the latest update is always displayed at the top of the page.

📬 11. Contact & Complaints Process

If you have any questions or feedback regarding these terms and conditions, please get in touch with us:

  • 📧 Email: support@jitbuz.click
  • 💬 Live Chat: bottom-right corner of any page on the platform
  • 🕐 Support Hours: 7 days a week, 24 hours a day

An initial response will be provided within 48 hours of submitting a complaint. Complex cases may take up to 7 business days to resolve.

Our FAQ page Find answers to many common questions here. We recommend checking this before reaching out to support.

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